Service Insights Basic Training

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Please watch the entire video and the proceed to answer the questions from the information provided in the video.

Click the Play icon in the center of the video to begin.

To make the video larger, hover over the video and click the "[ _ ]" icon in the bottom right hand corner. This will make the video full screen. You can hit the "ESC" button on your computer to exit full screen mode.
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Service Insights Basic TrainingPlease watch the complete video below before proceeding to the next page.
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What is Service Insights?* This field is required.
An electronic intake platform that collects basic information
A system to help keep track of your pantry inventory
A new online shopping website to order from Foodlink
The new Facebook social media platform
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What is the cost for using Service Insights?* This field is required.
$50 annually
$100 initial sign on fee
$0
$10.99 per month subscription
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Select the benefit(s) Service Insights offers to your PROGRAM.* This field is required.
Service Insights will help our program track all services provided through a single platform
Service Insights will help our program collect unduplicated client data
Service Insights will help our program track client's dietary preferences and restrictions
All of the above are benefits of Service Insights for our program
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Select the benefit(s) Service Insights offers to your CLIENTS.* This field is required.
Service Insights will offer a consistent client experience through a standardized intake process
Service Insights will increase security for client's personal information as compared to paper files
Service Insights will allow dietary preferences to be recorded for a better client experience
All of the above are benefits of Service Insights for our clients
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After implementing Service Insights at our program, we no longer need to hold onto paper TEFAP attestation forms.* This field is required.
True
False
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After implementing Service Insights at our program, we still have to keep track of when TEFAP attestation forms expire for our clients.* This field is required.
True
False
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What do you do if a client doesn't want to provide their personal information?* This field is required.
Don't put them into Service Insights and move on to the next client
Tell them that is okay for now, but they will need to provide it next time
Check them in with a paper form instead
Put them into Service Insights as anonymous
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Name* This field is required.Enter your name
First Name
Last Name
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Email* This field is required.Enter your email address
example@example.com
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Member ID* This field is required.Enter the Foodlink Member ID for your program
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Program Name* This field is required.Enter the name of your program
Should be Empty: