Civil Rights Training

  • Civil Rights Training

  • Please watch the training video below. After you complete the training, please answer the questions to receive an automated certificate of training to your email.

  • Slide 10: https://www.fns.usda.gov/cr/about-fns-civil-rights-division

    Slide 11: https://dhr.ny.gov/

    Slides 25 & 26: https://www.fns.usda.gov/civil-rights/disability-compliance

    Slides 27 & 28: https://www.fns.usda.gov/cr/limited-english-proficiency-lep

    Slides 29 - 31: Title 7, Part 16 at https://www.ecfr.gov

    Slide 43 & 45: https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint-Form-0508-0002-508-11-28-17Fax2Mail.pdf

    Slide 44: https://www.fns.usda.gov/cr/fns-nondiscrimination-statement

    Slide 48: https://dhr.ny.gov/complaint

    Foodlink Member Hub

    Civil Rights Training for Non-Supervisory Workers Handout (PDF)

    Civil Rights Compliance Checklist (PDF)

    Civil Rights PowerPoint Training (PDF)

  • How often do frontline workers need to receive civil rights training?*
  • Do religious organization have equal opportunity to USDA FNS programs?*
  • Is it permissible for a religious organization to require a guest to pray in order to receive services or benefits?*
  • An individual in a wheelchair attempts to attend a meal program lunch in a church basement. They are turned away from the lunch by a volunteer at the top of the stairs who states, "We don't have an elevator. Sorry. So we are unable to serve anyone who cannot walk down the stairs." What form of discrimination is the meal program exhibiting?*
  • The individual in the wheelchair tells the volunteer that they are going to lodge a civil rights complaint. A month later, the same individual returns to the meal program with the expectation that they will be served this time. Instead, a volunteer tells the individual, "It was really rude of you to complain about us. Now we wouldn't serve you even if we had an elevator!" What form of discrimination is the meal program exhibiting?*
  • The individual in a wheelchair arrives at a different meal program for lunch. There is a sign on the door that states, "No elevator, sorry! If you cannot use the stairs, please ring the bell. A volunteer will come up and take your order so that we can bring you a to-go meal. Thank you!" What is this an example of?*
  • A food pantry has many clients who speak a number of languages other than English. None of the volunteers at the pantry speak any of these languages. To be able to provide the best customer service possible for these clients, the pantry has printed and laminated dozens of pictures of foods that they use with clients to help illustrate what food options are being offered to them. What is this an example of?*
  • As a primary program supervisor, it is my responsibility to train frontline workers at my food program on civil rights at a level that*
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